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Terms & Conditions

1. Who we are

These Terms govern your use of sungridbpo.com (the “Site”), operated by Sungrid BPO (“Sungrid,” “we,” “us,” or “our”).
Contact: info@sungridbpo.com | (757) 980-1500

2. Acceptance of terms

By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

3. Informational site; no service guarantees

The Site provides general information about our BPO services. Any actual services you purchase will be governed by a separate written agreement signed by you and Sungrid. Content on the Site is provided “as is” and may change without notice.

4. Your responsibilities

You agree not to:

  • Break the law or infringe others’ rights.
  • Upload or transmit malware, spam, or harmful code.
  • Attempt to access non-public systems or data.
  • Scrape, crawl, or use the Site for competitive intelligence contrary to applicable law

5. Intellectual property

All content on the Site (text, graphics, logos, images, and layout) is owned by or licensed to Sungrid and protected by law. We grant you a limited, nonexclusive, revocable license to view and use the Site for its intended purpose. You may not copy, modify, or redistribute content without permission.

6. Third-party links and tools

The Site may link to third-party websites or integrate third-party tools (e.g., hosting, analytics, forms). We are not responsible for those sites or services. Use them at your own risk and review their terms and policies.

7. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect and use information.

8. Disclaimer of warranties

To the fullest extent permitted by law, the Site and its content are provided “as is” and “as available,” without warranties of any kind, express or implied (including merchantability, fitness for a particular purpose, and non-infringement). We do not warrant that the Site will be uninterrupted, secure, or error-free.

9. Limitation of liability

To the fullest extent permitted by law, Sungrid and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues, arising from or related to your use of the Site. Our total liability for any claim related to the Site will not exceed $100.

10. Indemnification

You will defend, indemnify, and hold Sungrid harmless from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your use of the Site or your violation of these Terms.

11. Governing law; venue

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflicts of law. Courts located in Virginia Beach, Virginia will have exclusive jurisdiction.

12. Changes

We may update these Terms at any time by posting a new “Last updated” date. Continued use of the Site after changes means you accept the updated Terms.

13. Contact

Questions? Email info@sungridbpo.com or call (757) 980-1500.